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Corporate Social Responsibility of Large Retailers: An International Comparison

In: Organizations and Performance in a Complex World

Author

Listed:
  • Fabio Musso

    (Carlo Bo University of Urbino)

  • Margherita Angioni

    (Carlo Bo University of Urbino)

Abstract

Nowadays, as companies are usually a part of a network of relationship, they need legitimacy to operate in an increasingly international competition market. The world is increasing its focus on environmental, ethical and social issues, and this has recently prompted companies to draw up their own annual activity and corporate responsibility report in order to create added value for their stakeholders. The aim of this paper is to analyze six major retailers listed in Deloitte’s global ranking of retailers and compare their corporate social responsibility policies using a conceptual model composed of four areas: (1) company, (2) products and assortments, (3) social commitment, and (4) environmental commitment. The comparative analysis shows up some differences between retailers from different countries of origin and proposes a new starting point for future research.

Suggested Citation

  • Fabio Musso & Margherita Angioni, 2021. "Corporate Social Responsibility of Large Retailers: An International Comparison," Springer Proceedings in Business and Economics, in: Ramona Orăștean & Claudia Ogrean & Silvia Cristina Mărginean (ed.), Organizations and Performance in a Complex World, pages 189-204, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-50676-6_15
    DOI: 10.1007/978-3-030-50676-6_15
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