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Electronic Fare Collection Systems vs. Passenger Rights and Effectiveness of Services Provision

In: Transport Development Challenges in the 21st Century

Author

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  • Grzegorz Dydkowski

    (University of Economics in Katowice)

Abstract

The chapter presents premises and benefits resulting from e-ticket systems implementation, in which the obligation was adopted to register each entry when travelling. The check-in registration system may be used to study passenger flows and this in turn to optimise the transport offer on a current basis and to carry out settlements with entities financing the urban public transport from public funds. Also analysis and assessment were performed, to what extent the registration obligation is permissible in the existing Polish legislation and whether it violated the collective consumer interest and is inconsistent with decency. This issue is related to dynamic development of IT technologies and the origination and use of all sorts of IT solutions. It enforces the updating of standards and adapting them to the changing social and economic environment.

Suggested Citation

  • Grzegorz Dydkowski, 2021. "Electronic Fare Collection Systems vs. Passenger Rights and Effectiveness of Services Provision," Springer Proceedings in Business and Economics, in: Michal Suchanek (ed.), Transport Development Challenges in the 21st Century, pages 169-180, Springer.
    • Handle: RePEc:spr:prbchp:978-3-030-50010-8_15
    DOI: 10.1007/978-3-030-50010-8_15
    as

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