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Government Characteristics to Achieve Smart Urban Governance: From Internal to External Transformation

In: Smart Cities and Smart Governance

Author

Listed:
  • Erico Przeybilovicz

    (São Paulo School of Business Administration—Fundação Getulio Vargas)

  • Maria Alexandra Cunha

    (São Paulo School of Business Administration—Fundação Getulio Vargas)

Abstract

This chapter provides an overview of the government characteristics relevant to smart urban governance. A systematic literature review was conducted and merged with the existing e-government literature on critical success factors for adopting IT in the public sector. Identifying the government characteristics of smart governance sheds light on key organizational attributes that can pave the way for the transition from government to smart urban governance. The qualitative analysis of 96 articles on the governance of smart cities identified three main characteristics. The first is local government governance, related to the nature of the relationship among individuals, interest groups, institutions, and government. The second is government assets, which we believe are useful for providing support to smart urban governance in the form of funding, technology, and human capital. The third includes local government management, involving elements of strategy and the positioning of local public administration. Compared to literature in e-government, the governmental characteristics are quite similar, however, the focus of e-government is to transform the organization internally, while in smart urban governance literature, the focus is to transform both internally and externally. Future research should focus on understanding how governments could develop organizational capabilities to achieve internal and external transformation.

Suggested Citation

  • Erico Przeybilovicz & Maria Alexandra Cunha, 2021. "Government Characteristics to Achieve Smart Urban Governance: From Internal to External Transformation," Public Administration and Information Technology, in: Elsa Estevez & Theresa A. Pardo & Hans Jochen Scholl (ed.), Smart Cities and Smart Governance, chapter 3, pages 43-66, Springer.
  • Handle: RePEc:spr:paitcp:978-3-030-61033-3_3
    DOI: 10.1007/978-3-030-61033-3_3
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    Cited by:

    1. Ani MATEI & Elena Alexandra DOBRE, 2021. "Factori cheie si provocari privind guvernanta inteligenta si rolul autoritatilor publice in dezvoltarea ecosistemelor de inovare urbana in cadrul modelului Cvadruplu Helix," Smart Cities International Conference (SCIC) Proceedings, Smart-EDU Hub, vol. 9, pages 259-276, November.
    2. Zaheer Allam & Ayyoob Sharifi & Simon Elias Bibri & Didier Chabaud, 2022. "Emerging Trends and Knowledge Structures of Smart Urban Governance," Sustainability, MDPI, vol. 14(9), pages 1-29, April.

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