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Digital Influence: Leveraging Social Media to Drive Brand Awareness and Product Discovery

In: Digital Advertising and Consumer Behavior

Author

Listed:
  • Deepana Palanivel

    (PSGR Krishnammal College for Women)

  • Jyotsna Puthalath Nadukkandi

    (PSG College of Arts and Science)

  • Uthamaramasamy Vani

    (PSG College of Arts and Science)

Abstract

With the advent of the digital era, social media platforms have become a crucial aspect of consumer product discovery, evaluation, and purchase. This chapter explores the intricate role of social media in product discovery, examining the mechanisms, strategies, and impacts that make up this new process. Through a close analysis of the top influencer marketing strategies, user-generated content (UGC), and targeted advertising, the chapter highlights how brands leverage social media to engage and connect with potential buyers. Successful brand examples of Glossier, Gymshark, and Starbucks illustrate the actual application of these strategies, the effectiveness of which is illustrated by the capacity of social media to drive product discovery and activity. The chapter also discusses the psychological factors of consumer behavior, including the role of social proof and engaging content in influencing purchase decisions. It also addresses the problems and ethical issues of social media marketing, including algorithm changes, information overload, and data privacy. Continuing, the chapter discusses trends such as social commerce, augmented reality (AR), and live shopping, and how these will affect brands. By understanding the tactics and mechanisms of success on social media, brands can best leverage these sites to maximize visibility, engagement, and sales in a constantly evolving digital landscape.

Suggested Citation

  • Deepana Palanivel & Jyotsna Puthalath Nadukkandi & Uthamaramasamy Vani, 2026. "Digital Influence: Leveraging Social Media to Drive Brand Awareness and Product Discovery," Management for Professionals, in: Nirma Sadamali Jayawardena & Sara Quach & Park Thaichon & Abhishek Behl (ed.), Digital Advertising and Consumer Behavior, pages 39-52, Springer.
  • Handle: RePEc:spr:mgmchp:978-981-95-7809-2_3
    DOI: 10.1007/978-981-95-7809-2_3
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