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Public Transport Information Systems: An English Case Study

In: Telematics and Transport Behaviour

Author

Listed:
  • Peter Nijkamp

    (Free University)

  • Gerard Pepping

    (Free University)

  • David Banister

    (University College London)

Abstract

One of the key problems for passengers using urban bus services is its unreliability, mainly caused by congestion in the system. Real time information allows passengers to make decisions based on the actual arrival time of the bus, rather than the expected time. If levels of satisfaction with the bus service are raised, then the improvement in the quality of that service will result in a greater demand from existing bus users. It may even result in car users and others switching to the bus service. Recently in Europe some interesting case studies have been carried out which aim to assess behavioral responses of end-users to transport telematics applications (Argyrakos et al. 1994).

Suggested Citation

  • Peter Nijkamp & Gerard Pepping & David Banister, 1996. "Public Transport Information Systems: An English Case Study," Advances in Spatial Science, in: Telematics and Transport Behaviour, chapter 7, pages 137-165, Springer.
    • Handle: RePEc:spr:adspcp:978-3-642-80139-6_7
    DOI: 10.1007/978-3-642-80139-6_7
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    Cited by:

    1. Dziekan, Katrin & Kottenhoff, Karl, 2007. "Dynamic at-stop real-time information displays for public transport: effects on customers," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(6), pages 489-501, July.

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