IDEAS home Printed from https://ideas.repec.org/h/mgt/micp11/1185-1198.html
   My bibliography  Save this book chapter

The Impact of national Culture on the Hotel Organizational Culture

Author

Listed:
  • Zdenko Cerovic

    (Faculty of Tourism and Hospitality Management, Croatia)

  • Sanda Grudic Kvasic

    (Faculty of Tourism and Hospitality Management, Croatia)

  • Marta Cerovic

    (Faculty of Tourism and Hospitality Management, Croatia)

Abstract

The national culture is a system of values shared by one national group, while the corporate culture is a system of values shared by the employees in a company. Both cultures influence the style of management and communication with employees. The national culture influences the corporate culture and vice versa. Strong corporate culture can suppress the national culture through the system of standardization of business operations. The characteristics of organizational cultures and the contribution of organizational culture to the recognizability of Croatian hotels will be identified. Organizational culture makes an important basis for the successful operation of every hotel.

Suggested Citation

  • Zdenko Cerovic & Sanda Grudic Kvasic & Marta Cerovic, 2011. "The Impact of national Culture on the Hotel Organizational Culture," MIC 2011: Managing Sustainability? Proceedings of the 12th International Conference, Portorož, 23–26 November 2011 [Selected Papers], University of Primorska, Faculty of Management Koper.
  • Handle: RePEc:mgt:micp11:1185-1198
    as

    Download full text from publisher

    File URL: http://www.fm-kp.si/zalozba/ISBN/978-961-266-112-0/papers/MIC4228.pdf
    File Function: full text in English
    Download Restriction: no

    File URL: http://www.fm-kp.si/zalozba/ISBN/978-961-266-113-7.pdf
    File Function: Conference Programme with Abstracts
    Download Restriction: no

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mgt:micp11:1185-1198. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Alen Jezovnik). General contact details of provider: http://edirc.repec.org/data/fmkupsi.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.