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The Impact of national Culture on the Hotel Organizational Culture


  • Zdenko Cerovic

    (Faculty of Tourism and Hospitality Management, Croatia)

  • Sanda Grudic Kvasic

    (Faculty of Tourism and Hospitality Management, Croatia)

  • Marta Cerovic

    (Faculty of Tourism and Hospitality Management, Croatia)


The national culture is a system of values shared by one national group, while the corporate culture is a system of values shared by the employees in a company. Both cultures influence the style of management and communication with employees. The national culture influences the corporate culture and vice versa. Strong corporate culture can suppress the national culture through the system of standardization of business operations. The characteristics of organizational cultures and the contribution of organizational culture to the recognizability of Croatian hotels will be identified. Organizational culture makes an important basis for the successful operation of every hotel.

Suggested Citation

  • Zdenko Cerovic & Sanda Grudic Kvasic & Marta Cerovic, 2011. "The Impact of national Culture on the Hotel Organizational Culture," MIC 2011: Managing Sustainability? Proceedings of the 12th International Conference, Portorož, 23–26 November 2011 [Selected Papers], University of Primorska, Faculty of Management Koper.
  • Handle: RePEc:mgt:micp11:1185-1198

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