Service Innovation and Management
Editor
- Lars Witell(Karlstad University)
Abstract
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-3-031-76560-5
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Book Chapters
The following chapters of this book are listed in IDEAS- Lars Witell & Carolina Camen & Poja Shams, 2025. "Managing Service Toward Better Customer Experiences: Digitalization, Service Infusion, and Service Innovation," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 1, pages 1-13, Springer.
- Bo Edvardsson & Bård Tronvoll, 2025. "Service Management: Evolution and Moving Forward," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 2, pages 15-31, Springer.
- Bård Tronvoll & Bo Edvardsson, 2025. "Service Management Through Service Platforms and Digitalization," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 3, pages 33-44, Springer.
- JanErik Odhe & Pritam Padhi & Lars Witell, 2025. "Strategies for Service Growth," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 4, pages 45-58, Springer.
- Maria Åkesson & Nina Löfberg & Bård Tronvoll & Annika Nissen, 2025. "Value Co-creation Through Collaboration: The Case of Efficient Load Out," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 5, pages 59-70, Springer.
- Johan Netz & Pritam Padhi & Peter Magnusson & JanErik Odhe & Mattias Skrinning & Åsa Windfäll, 2025. "Configure to Conquer: Implementing Configurators to Improve Competitiveness," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 6, pages 71-86, Springer.
- Klas Hedvall & Lars Witell, 2025. "Enabling a Circular Economy Through Green Service Strategies," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 7, pages 87-100, Springer.
- Jasenko Arsenovic & Bo Edvardsson & Bård Tronvoll, 2025. "A Little Bit of That Human Touch: Avoid and Recover Service Failures," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 8, pages 101-111, Springer.
- Amie Gustafsson & Christina Öberg & Poja Shams, 2025. "Enhancing the Phygital Customer Experience in the Digital World," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 9, pages 113-126, Springer.
- Peter Samuelsson & Mia Larson & Sara Davoudi, 2025. "Balancing Value Propositions with Privacy: Exploring Data-Driven Digital Wellness Business Models," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 10, pages 127-141, Springer.
- Joanna Pilawa & Lars Witell & Per Kristensson, 2025. "Service Innovation in the Eyes of Customers: The Swedish Innovation Index," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 11, pages 143-155, Springer.
- Javaneh Mehran & Per Kristensson, 2025. "B2B Service Innovation: How Business Customers Perceive Firm Innovativeness," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 12, pages 157-172, Springer.
- Peter Samuelsson & Lars Witell & Patrik Gottfridsson & Mattias Elg, 2025. "Service Innovation in Healthcare: Service Today Versus Service Tomorrow," Future of Business and Finance, in: Lars Witell (ed.), Service Innovation and Management, chapter 13, pages 173-184, Springer.
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