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Effect of Management's Competencies and Digital Skills on Digital Business Model Maturity for SMEs

Author

Listed:
  • Helena Zentner

    (ZENADIAN, Zagreb, Croatia)

  • Mario Spremiæ

    (University of Zagreb, Faculty of Economics and Business, Zagreb, Croatia)

  • Radovan Zentner

    (University of Zagreb, Faculty of Electrical Engineering and Computing, Zagreb, Croatia)

Abstract

The uptake of digital business models has been distinctly evident over recent years, causing profound changes across industries. Even though various scholarly papers attempt to investigate those developments, empirical studies of factors that influence digital business models' maturity are still scarce. This research article aims to address this literature gap, achieved by empirically testing the relationship between relevant managerial factors and digital business models' maturity. Through a multi-national study with 162 participating companies operating within the sector of yachting tourism, followed by a qualitative and quantitative analysis of the obtained primary results, it has been found that managerial competencies, including management education and their digital skills, positively affect digital business model maturity of the respective companies.

Suggested Citation

  • Helena Zentner & Mario Spremiæ & Radovan Zentner, 2022. "Effect of Management's Competencies and Digital Skills on Digital Business Model Maturity for SMEs," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 20(5), pages 514-532.
    • Handle: RePEc:zna:indecs:v:20:y:2022:i:5:p:514-532
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    More about this item

    Keywords

    digital business models; digital maturity; management digital skills; digital leadership; digital transformation;
    All these keywords.

    JEL classification:

    • D22 - Microeconomics - - Production and Organizations - - - Firm Behavior: Empirical Analysis
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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