IDEAS home Printed from
   My bibliography  Save this article

Wer gut fragt kommt weiter


  • Ackermann, Karl-Friedrich


Es werden zwei klassische Konzepte der kommunalen Mitarbeiterbefragung vorgestellt und hinsichtlich ihres Beitrags zur Verwaltungsreform vergleichend bewertet. Eines dieser Konzepte betrifft die deutsche Fassung des „Copenhagen Psychological Questionnaire“ (COPSOQ) zur Erfassung psychologischer Belastungen am Arbeitsplatz; ein alternatives Konzept bietet die dritte überarbeitete Version des „Common Assessment Framework“ (CAF) 2006 zur internen Qualitätsbewertung in öffentlichen Verwaltungen, die im Gegensatz zum belastungsorientierten Ansatz des COPSOQ die Bedeutung der Arbeitszufriedenheit und -motivation der MitarbeiterInnen als Qualitätskriterium hervorhebt.

Suggested Citation

  • Ackermann, Karl-Friedrich, 2009. "Wer gut fragt kommt weiter," EconStor Open Access Articles, ZBW - German National Library of Economics, pages 1-62/63.
  • Handle: RePEc:zbw:espost:48616

    Download full text from publisher

    File URL:
    Download Restriction: no

    References listed on IDEAS

    1. Stockman, Alan C, 1980. "A Theory of Exchange Rate Determination," Journal of Political Economy, University of Chicago Press, vol. 88(4), pages 673-698, August.
    2. Dornbusch, Rudiger, 1976. "Expectations and Exchange Rate Dynamics," Journal of Political Economy, University of Chicago Press, vol. 84(6), pages 1161-1176, December.
    3. Driskill, Robert A, 1981. "Exchange-Rate Dynamics: An Empirical Investigation," Journal of Political Economy, University of Chicago Press, vol. 89(2), pages 357-371, April.
    Full references (including those not matched with items on IDEAS)

    More about this item


    kommunale Mitarbeiterbefragung; Copenhagen Psychosocial Questionnaire (COPSOQ); Common Assessment Framework (CAF);

    JEL classification:

    • M5 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zbw:espost:48616. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (ZBW - German National Library of Economics). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.