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The influence of the income on the cognitive and emotional reactions of the consumer

Author

Listed:
  • Corina PELAU

    (The Academy of Economic Studies, Bucharest, Romania)

Abstract

The analysis of the consumer behavior has become one of the most important elements for the strategy of a company, because all decisions depend on the way the consumer makes the buying decision. Nowadays the biggest challenge of any company is to get to know its consumers and to convince them to buy their products and not the ones from the competition. As consumers differ depending on gender, lifestyle, lifecycle, social class or social group, subculture or culture, for a company it is important to know the behavior of all typologies of behavior. This article presents the differences of the consumer behavior, depending on their income for several product groups. Depending on the value of the income, a consumer can afford from a financial point of view to buy more or less products or to buy more expensive or cheaper products. This article analyzes the results of a research about the emotional and cognitive reactions of the consumer in the buying decision and it determines if the level of income influences the amount of emotional and cognitive elements. There is analyzed the behavior for several product groups of basic products, new product categories or products which spoil the consumer, with the purpose of analyzing the difference of emotionality for each product group.

Suggested Citation

  • Corina PELAU, 2012. "The influence of the income on the cognitive and emotional reactions of the consumer," Timisoara Journal of Economics, West University of Timisoara, Romania, Faculty of Economics and Business Administration, vol. 5(18), pages 221-235.
  • Handle: RePEc:wun:journl:tje:v05:y2012:i18:a02
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    More about this item

    Keywords

    Consumer behavior; emotional buying reactions; cognitive buying reactions; income;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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