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Strategic Uncertainty and Firm Performance: The Mediating Role of Competitive Intelligence Practices

Author

Listed:
  • Ching Seng Yap

    (Graduate School of Business, Universiti Tun Abdul Razak, Capital Square, Block C & D, No. 8 Jalan Munshi Abdullah, 50100 Kuala Lumpur, Malaysia)

  • Md Zabid Abdul Rashid

    (President and Vice Chancellor's Office, Universiti Tun Abdul Razak, Capital Square, Block C & D, No. 8 Jalan Munshi Abdullah, 50100 Kuala Lumpur, Malaysia)

  • Dewi Amat Sapuan

    (Graduate School of Business, Universiti Tun Abdul Razak, Capital Square, Block C & D, No. 8 Jalan Munshi Abdullah, 50100 Kuala Lumpur, Malaysia)

Abstract

This study aims to identify the strategic roles of competitive intelligence and to examine the mediating effect of competitive intelligence practices on the relationship between perceived strategic uncertainty and firm performance. Data are collected from 123 public listed companies in Malaysia using mail questionnaire survey. The study highlights the essential role of competitive intelligence in supporting strategic decision making and strategic planning as well as in identifying opportunities and threats. Results reveal that perceived strategic uncertainty relates positively to competitive intelligence practices, which in turn, relates positively to firm performance. This paper includes implications, limitations, and recommendations for future studies.

Suggested Citation

  • Ching Seng Yap & Md Zabid Abdul Rashid & Dewi Amat Sapuan, 2013. "Strategic Uncertainty and Firm Performance: The Mediating Role of Competitive Intelligence Practices," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 12(04), pages 1-14.
    • Handle: RePEc:wsi:jikmxx:v:12:y:2013:i:04:n:s0219649213500287
    DOI: 10.1142/S0219649213500287
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    References listed on IDEAS

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    1. Garrett, Stephen A., 1987. "American Politics - Presidents and Foreign Policy Making: From FDR to Reagan. By Cecil V. CrabbJr. and Kevin V. Mulcahy (Baton Rouge: Louisiana State University Press, 1986. xiv, 359p. $15.95)," American Political Science Review, Cambridge University Press, vol. 81(4), pages 1365-1365, December.
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    Cited by:

    1. David P. Donohue & Peter M. Murphy, 2016. "Supporting Competitive Intelligence at DuPont by Controlling Information Overload and Cutting Through the Noise," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-14, March.
    2. Siti Hajar Mohd Mokhtar & Safawi Abdul Rahman, 2017. "The Roles of Big Data and Knowledge Management in Business Decision Making Process," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(12), pages 422-428, December.

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