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Exploring the Mediation Between KM Infrastructure Capabilities and Organisational Performance: The Penetration of Learning by KM Practices

Author

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  • Meng-Lin Shih

    (Department of Information Management, National Chung Cheng University, Taiwan)

  • Shu-Hui Chuang

    (Department of Accounting and Information Systems, Asia University, Taiwan)

  • Chechen Liao

    (Department of Information Management, National Chung Cheng University, Taiwan)

Abstract

Previous studies have examined the relationship between knowledge management (KM) infrastructure capabilities and organisational performance. However, most studies neglect the mediating effect of organisational learning by KM practices (OLKMP) in the relationship between KM infrastructure capabilities and organisational performance. This study uses the survey method to discuss the relationships governing KM infrastructure capabilities, OLKMP and organisational performance. Results of the analysis confirm the impact of technology, structure and culture on OLKMP. The overall results show that OLKMP is an efficient way to enhance organisational creativity. Thus, we also explore the performance implications of OLKMP to prove that it is an important factor in creating superior organisational effectiveness.

Suggested Citation

  • Meng-Lin Shih & Shu-Hui Chuang & Chechen Liao, 2009. "Exploring the Mediation Between KM Infrastructure Capabilities and Organisational Performance: The Penetration of Learning by KM Practices," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 8(04), pages 301-315.
  • Handle: RePEc:wsi:jikmxx:v:08:y:2009:i:04:n:s0219649209002415
    DOI: 10.1142/S0219649209002415
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    Cited by:

    1. Liu, Gang & Tsui, Eric & Kianto, Aino, 2021. "Knowledge-friendly organisational culture and performance: A meta-analysis," Journal of Business Research, Elsevier, vol. 134(C), pages 738-753.

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