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Achieving Organizational Flexibility and Competitive Advantage Through Information Systems Flexibility: A Path Analytic Study

Author

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  • Ramaraj Palanisamy

    (Department of Information Systems, St. Francis Xavier University, P.O. Box 168, Antigonish, Nova Scotia, Canada B2G 2W5, Canada)

  • Sushil

    (Department of Management Studies, Indian Institute of Technology, Delhi, Hauz Khas, New Delhi 110 016, India)

Abstract

This paper presents an empirical study to examine the relationship between IS flexibility, organizational flexibility, and competitive advantage. The study presumes IS usage and organizational learning as the intermediate variables. The study used a questionnaire survey to obtain responses from IS users. The survey was carried out with 296 user-respondents from 42 organizations across eight industrial sectors. For the purpose of gaining more insight into a variable, its dimensions were considered. These dimensions were evolved from the literature. The qualitative scales for the dimensions were explained with a scale table. The scale table was constructed using fuzzy possibility values. Each respondent used this table as a guideline before responding to each item in the questionnaire. The data analysis validates the relationship between IS flexibility, organizational flexibility, and competitive advantage. The results of path analysis confirmed that organizational flexibility and competitive advantage could be achieved through IS flexibility.

Suggested Citation

  • Ramaraj Palanisamy & Sushil, 2003. "Achieving Organizational Flexibility and Competitive Advantage Through Information Systems Flexibility: A Path Analytic Study," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 2(03), pages 261-277.
    • Handle: RePEc:wsi:jikmxx:v:02:y:2003:i:03:n:s0219649203000358
    DOI: 10.1142/S0219649203000358
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    References listed on IDEAS

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    1. Gary V. Howorka & Lorien A. Anderson & K. Michael Goul & Michael Hine, 1995. "A Computational Model of Coordination for the Design of Organizational Decision Support Systems," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 4(1), pages 43-70, March.
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    Cited by:

    1. Gebauer, Judith & Schober, Franz, 2005. "Information System Flexibility and the Performance of Business Processes," Working Papers 05-0112, University of Illinois at Urbana-Champaign, College of Business.
    2. Dhir, Sanjay & Ongsakul, Viput & Ahmed, Zafar U. & Rajan, Rishabh, 2020. "Integration of knowledge and enhancing competitiveness: A case of acquisition of Zain by Bharti Airtel," Journal of Business Research, Elsevier, vol. 119(C), pages 674-684.

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