IDEAS home Printed from https://ideas.repec.org/a/wsi/ijitmx/v09y2012i06ns0219877012500411.html
   My bibliography  Save this article

Enhancing Product Innovation Through A Customer-Centered, Lean Framework

Author

Listed:
  • TORGEIR WELO

    (Department of Engineering Design and Material, Norwegian University of Science and Technology, Richard Birkelands vei 2B, N-7491, Trondheim, Norway)

  • TONJE OVERVIK OLSEN

    (Department of Engineering Design and Material, Norwegian University of Science and Technology, Richard Birkelands vei 2B, N-7491, Trondheim, Norway)

  • MARTIN GUDEM

    (Department of Engineering Design and Material, Norwegian University of Science and Technology, Richard Birkelands vei 2B, N-7491, Trondheim, Norway)

Abstract

For companies to survive and thrive in today's market, a key strategy is to leverage innovation capability through an effective process of converting unmet customer needs into successful products, creating value for customers, the company and other stakeholders. This work demonstrates how Lean becomes a pre-competitive factor in product innovation through customer value focus. The goal is to determine the applicability of user-centered methodologies in generating input that ultimately leads to differentiated products. An office chair case study implies that although user-focus is necessary, this will not inevitably lead to novel products, since users are engrossed with past and present.

Suggested Citation

  • Torgeir Welo & Tonje Overvik Olsen & Martin Gudem, 2012. "Enhancing Product Innovation Through A Customer-Centered, Lean Framework," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 9(06), pages 1-28.
    • Handle: RePEc:wsi:ijitmx:v:09:y:2012:i:06:n:s0219877012500411
    DOI: 10.1142/S0219877012500411
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219877012500411
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219877012500411?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Shashi, & Centobelli, Piera & Cerchione, Roberto & Singh, Rajwinder, 2019. "The impact of leanness and innovativeness on environmental and financial performance: Insights from Indian SMEs," International Journal of Production Economics, Elsevier, vol. 212(C), pages 111-124.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:ijitmx:v:09:y:2012:i:06:n:s0219877012500411. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/ijitm/ijitm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.