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Towards A System Of Performance Measures For Research Activities: Nikem Research Case Study

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  • FEDERICO FRATTINI

    (Politecnico di Milano, Dipartimento di Ingegneria Gestionale, Piazza Leonardo da Vinci, 32, 20133 Milano, Italy)

  • VALENTINA LAZZAROTTI

    (LIUC, Università C. Cattaneo, Istituto di Tecnologie, Corso Matteotti, 22, 20153 Castellanza, Varese, Italy)

  • RAFFAELLA MANZINI

    (LIUC, Università C. Cattaneo, Istituto di Tecnologie, Corso Matteotti, 22, 20153 Castellanza, Varese, Italy)

Abstract

Although theoretical approaches to research and development (R&D) performance measurement are widespread, empirical investigations into the application of these theories are far less diffused. Therefore, we started a research project aimed at studying the R&D performance measurement practices adopted by Italian technology-intensive firms. This paper discusses the earliest empirical results of the project; it deeply investigates the experience of an Italian contract research organisation in designing a system of performance measures for its research activities.The studied case is interesting for the following reasons: (i) it witnesses the increased interest by technology-intensive companies towards R&D performance measurement; (ii) it enlightens the lack of consolidated practices capable of guiding the design of an appropriate performance measurement system; (iii) it elaborates a practical framework that can help fill this gap. In fact, a systematic approach for linking different contextual variables (i.e. the company's strategy, the type of R&D activity undertaken, the purpose of the measurement and the R&D unit's organisational structure) to the critical design choices (i.e. the choice of the performance indicators and the structure of the system) is suggested.

Suggested Citation

  • Federico Frattini & Valentina Lazzarotti & Raffaella Manzini, 2006. "Towards A System Of Performance Measures For Research Activities: Nikem Research Case Study," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 10(04), pages 425-454.
    • Handle: RePEc:wsi:ijimxx:v:10:y:2006:i:04:n:s1363919606001557
    DOI: 10.1142/S1363919606001557
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    References listed on IDEAS

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    1. Georges Haour, 2004. "Resolving the Innovation Paradox," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-51055-5, September.
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