IDEAS home Printed from https://ideas.repec.org/a/wly/jpamgt/v44y2025i3p997-1059.html
   My bibliography  Save this article

How effective are behavioral interventions to increase the take‐up of social benefits? A systematic review of field experiments

Author

Listed:
  • Pierre‐Marc Daigneault
  • Mathieu Ouimet
  • Alexandre Fortier‐Chouinard
  • Eriole Zita Nonki Tadida
  • Antoine Baby‐Bouchard

Abstract

Non‐take‐up of social benefits is a significant policy issue caused by factors such as lack of awareness, compliance costs, and stigma. While public information campaigns, default options, and in‐person assistance are increasingly used, their effectiveness remains poorly understood. This study provides a systematic review of field experiments evaluating nudges and simple behavioral interventions on program take‐up. We analyzed 93 interventions from 35 studies published over nearly 20 years, predominantly focusing on major U.S. programs. We compared study characteristics, including sample and intervention types, and assessed study quality. Due to high heterogeneity, we did not conduct a meta‐analysis but used forest plots and thematic summaries instead. Most studies reported a positive impact on program take‐up, but not on program application. Two types of interventions were notable for their impact on program application and take‐up: 1) providing and framing information; and 2) providing assistance. We discuss the limitations of this review, including the cost and safety of nudges and the implications of focusing on field experiments. We conclude that further research is needed on simpler interventions outside the U.S., as well as on compliance and psychological costs. Additionally, improving the quality and transparency of field experiments is essential.

Suggested Citation

  • Pierre‐Marc Daigneault & Mathieu Ouimet & Alexandre Fortier‐Chouinard & Eriole Zita Nonki Tadida & Antoine Baby‐Bouchard, 2025. "How effective are behavioral interventions to increase the take‐up of social benefits? A systematic review of field experiments," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 44(3), pages 997-1059, June.
  • Handle: RePEc:wly:jpamgt:v:44:y:2025:i:3:p:997-1059
    DOI: 10.1002/pam.70005
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/pam.70005
    Download Restriction: no

    File URL: https://libkey.io/10.1002/pam.70005?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:jpamgt:v:44:y:2025:i:3:p:997-1059. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www3.interscience.wiley.com/journal/34787/home .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.