IDEAS home Printed from https://ideas.repec.org/a/wly/corsem/v32y2025i2p1618-1630.html
   My bibliography  Save this article

The impact of digitalization on CSR commitment: The role of human resource management system and employee autonomy

Author

Listed:
  • Muhammad Zeshan
  • Shahid Rasool
  • Roberto Cerchione
  • Piera Centobelli
  • Mariarosaria Morelli

Abstract

Although the relationship between digitalization and employees' corporate social responsibility (CSR) commitment has been extensively explored in literature, there remains a consensus on how digitalization affects employees' commitment. Therefore, this study aims to investigate the relationship between digitalization and CSR commitment. Data from branches of two banks was collected by using a time‐lagged approach, and structural equation modeling was employed to validate the measure and test the hypotheses. The findings indicate a direct correlation between digitalization and the CSR commitment of employees towards their organization. The research demonstrates that such a correlation is contingent upon the Human Resource Management (HRM) system used within the organization and the satisfaction of employees' need for autonomy in the workplace. The study emphasizes the role of work design and HRM practices in the relationship between digitalization and employees' CSR commitment.

Suggested Citation

  • Muhammad Zeshan & Shahid Rasool & Roberto Cerchione & Piera Centobelli & Mariarosaria Morelli, 2025. "The impact of digitalization on CSR commitment: The role of human resource management system and employee autonomy," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 32(2), pages 1618-1630, March.
    • Handle: RePEc:wly:corsem:v:32:y:2025:i:2:p:1618-1630
    DOI: 10.1002/csr.3021
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/csr.3021
    Download Restriction: no
    File URL: https://libkey.io/10.1002/csr.3021?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:corsem:v:32:y:2025:i:2:p:1618-1630. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://doi.org/10.1002/(ISSN)1535-3966 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.