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Influence of Demographic Factors on Employee Satisfaction and Motivation

Author

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  • Urošević Snežana
  • Milijić Nenad

    (Technical Faculty in Bor, Management Department, University of Belgrade, Vojske Jugoslavije 19210 Bor, Serbia)

Abstract

Nowadays, human resource management and development is becoming more significant due to the fact that a man has gained a new place and a new role in all social processes and in their management. The sheer employees' characteristics, i.e., demographic factors, besides the organisational factors, have a certain influence in this area. By adequate understanding of both demographic factors and their influence, it is possible to apply measures to make the employees satisfied and motivated. This paper points out such influences on the employees' satisfaction and motivation. Also, the interaction of certain demographic factors is presented, such as the professional qualification, years of working experience and age, onto employees perceiving satisfaction and motivation and onto respective consequences. In order to determine the employee satisfaction and motivation, the responses from the employees to questions divided into six groups (material conditions, security, acceptance and social component, respect and status, self-confirmation and loyalty), were used. The research was done on a set of 328 employees in the telecommunications sector in Serbia.

Suggested Citation

  • Urošević Snežana & Milijić Nenad, 2012. "Influence of Demographic Factors on Employee Satisfaction and Motivation," Organizacija, Sciendo, vol. 45(4), pages 174-182, July.
    • Handle: RePEc:vrs:organi:v:45:y:2012:i:4:p:174-182:n:3
    DOI: 10.2478/v10051-012-0019-z
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    Cited by:

    1. Tânia Santos & Eulália Santos & Marlene Sousa & Márcio Oliveira, 2024. "The Mediating Effect of Motivation between Internal Communication and Job Satisfaction," Administrative Sciences, MDPI, vol. 14(4), pages 1-15, April.

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