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Supply Chain Management Practices and Manufacturing Firms Performance: Professionals’ Experience in Nigeria

Author

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  • Adebiyi Sulaimon Olanrewaju

    (Department of Business Administration, University of Lagos, Akoka, Lagos, Nigeria)

  • Adediran Adeyemi Sulaiman

    (Department of Business Administration, University of Lagos, Akoka, Lagos, Nigeria)

  • Shodiya Abideen Olayinka

    (Department of Business & Finance, Crescent University, Abeokuta, Nigeria)

  • Olusola Taiwo

    (Department of Business Administration, Federal University of Agriculture, Abeokuta, Nigeria)

Abstract

Research purpose. The study aims at establishing how supply chain management (SCM) activities of manufacturing firms influence their performance optimally. Design/Methodology/Approach. The research design adopted for the study is the survey research design; this is because we were interested in gathering information from a selected strategic fraction of a target population as it is not possible to meet them all. A structured questionnaire was used to collect data from two hundred and twenty-seven (227) professionals from the five selected manufacturing firms in Lagos. The data were analyzed by the structural equation modelling (SEM) technique to ascertain the causal effect of the latent exogenous variables on the latent endogenous variables in the study. Findings. Based on the results of the SEM adopted in testing the research hypotheses, strategic partnership has a statistically significant positive effect on customer satisfaction of manufacturing firms. Customer relationship management was revealed to have a positive effect on firm performance from the path analysis. This is substantiated by the path coefficient (0.35) of customer relationship management on performance proxied by customer satisfaction. However, information sharing has a weak positive effect on performance proxied by manufacturing efficiency. This is substantiated by the path coefficient (0.11) of information sharing on performance though the effect is not significant as p>0.05 and CR

Suggested Citation

  • Adebiyi Sulaimon Olanrewaju & Adediran Adeyemi Sulaiman & Shodiya Abideen Olayinka & Olusola Taiwo, 2021. "Supply Chain Management Practices and Manufacturing Firms Performance: Professionals’ Experience in Nigeria," Economics and Culture, Sciendo, vol. 18(2), pages 28-40, December.
    • Handle: RePEc:vrs:ecocul:v:18:y:2021:i:2:p:28-40:n:6
    DOI: 10.2478/jec-2021-0012
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    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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