IDEAS home Printed from https://ideas.repec.org/a/vrn/cfdide/y2020i1p628-639.html
   My bibliography  Save this article

Improvement Of Communication Skillsas A Way To Reduce Conflictsin The Organization

Author

Listed:
  • Silviya Hristova

    (University of Chemical Technology and Metallurgy, Sofia, Bulgaria)

Abstract

In times of crisis, communication skills are crucial. The purpose of this report is to examine whether there is a link between the possession of a communication skill and the way in which conflicts are managed. For this purpose, 100 people, 50 men and 50 women, in different age groups, with different educational level and position in the management of the company in which they work, were examined and the results obtained were analyzed. The conclusion of the study is that things are strictly individual, but there are several communication skills that can lead to more effective conflict management.

Suggested Citation

  • Silviya Hristova, 2020. "Improvement Of Communication Skillsas A Way To Reduce Conflictsin The Organization," Economic Science, education and the real economy: Development and interactions in the digital age, Publishing house Science and Economics Varna, issue 1, pages 628-639.
    • Handle: RePEc:vrn:cfdide:y:2020:i:1:p:628-639
    as

    Download full text from publisher

    File URL: https://ue-varna.bg/~uevarna/uploads/filemanager/303/publishing-complex/2020/Economic_science_education_real_economy_T3_2020.pdf
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    communication; skill; conflict; management;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrn:cfdide:y:2020:i:1:p:628-639. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Zoya Mladenova (email available below). General contact details of provider: https://edirc.repec.org/data/uevarbg.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.