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Mechanisms of consumer adaptation to algorithmic pricing

Author

Listed:
  • D.N. Kurkova

    (Lomonosov Moscow State University, Moscow, Russia)

  • A.N. Kurbatskii

    (Lomonosov Moscow State University, Moscow, Russia)

Abstract

Algorithmic pricing poses challenges of price non-transparency and dynamics. The paper identifies and classifies the mechanisms of consumer adaptation to algorithmic pricing through integration of motives, practices, and contextual factors, as well as segments consumers based on the patterns revealed. The methodological framework incorporates a comprehensive examination of adaptation from the perspectives of economic theories (Becker’s rational choice, Monroe’s price sensitivity), psychological concepts (Bolton’s fairness theory, Lally’s habits theory), and sociological approaches (Bourdieu’s social capital). The study employs the survey method, latent class analysis (LCA), ANOVA, and multinomial logistic regression. The information base consists of primary survey data obtained in the period of April–May, 2025 from 313 Russian consumers. We have identified three consumer segments with unique adaptive strategies: “digital rationalists” (36%) focused on savings and convenience; “controlling optimizers” (30%) sensitive to prices and striving for fairness; and “discount enthusiasts” (34%), who turn saving into a socialgamifying practice and are motivated by psychological reward. Key determinants of the segmentation include age, income level, place of residence, and digital literacy. The findings contribute to the understanding of non-linear adaptation mechanisms and can be used by companies to adjust pricing algorithms considering consumers’ adaptive practices; by consumers – to enhance awareness and make informed decisions in the digital environment; and by government regulators – to develop measures that protect consumer rights from algorithmic discrimination.

Suggested Citation

  • D.N. Kurkova & A.N. Kurbatskii, 2025. "Mechanisms of consumer adaptation to algorithmic pricing," Upravlenets, Ural State University of Economics, vol. 16(5), pages 67-83, November.
  • Handle: RePEc:url:upravl:v:16:y:2025:i:5:p:67-83
    DOI: 10.29141/2218-5003-2025-16-5-5
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    References listed on IDEAS

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    1. Bolton, Lisa E & Warlop, Luk & Alba, Joseph W, 2003. "Consumer Perceptions of Price (Un)Fairness," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 29(4), pages 474-491, March.
    2. Alexandra Luong & David Slegh, 2014. "Hedonic product discounts: When is the price right?," Nankai Business Review International, Emerald Group Publishing Limited, vol. 5(4), pages 356-364, October.
    3. Alexandra Luong & David Slegh, 2014. "Hedonic product discounts: When is the price right?," Nankai Business Review International, Emerald Group Publishing Limited, vol. 5(4), pages 356-364, October.
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    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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