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Nilai Islam dalam Pengurusan Modal Intelek di Sektor Perhotelan

Author

Listed:
  • Tengku Wook, Tengku Kasmini

    (Fakulti Ekonomi dan Pengurusan Universiti Kebangsaan Malaysia 43600 UKM Bangi, Selangor MALAYSIA)

  • Hamzah, Noradiva

    (Fakulti Ekonomi dan Pengurusan Universiti Kebangsaan Malaysia 43600 UKM Bangi, Selangor MALAYSIA.)

  • Amiruddin, Rozita

    (Fakulti Ekonomi dan Pengurusan Universiti Kebangsaan Malaysia 43600 UKM Bangi, Selangor MALAYSIA.)

Abstract

The study aims to identify the extent to which Islamic values of human capital, structural capital, and relationship capital are practiced in intellectual capital management in the tourism sector. This study involved 80 hotel managers in Malaysia using cross-sectional field study data. Respondents were randomly selected using a stratified sampling method and data analysis using SmartPLS. The results show that human capital, structural capital, and relationship capital significantly affect intellectual capital. Findings show that values such as knowledge, honesty, halal- orientation, and avoid wastage has a significant and positive relationship with intellectual capital. This study concludes that Islamic values are critical in managing intellectual capital at the organizational level. At the policy-making level, Islamic values need to be integrated more effectively to strengthen the Muslim-Friendly tourism concept in Malaysia’s tourism industry.

Suggested Citation

  • Tengku Wook, Tengku Kasmini & Hamzah, Noradiva & Amiruddin, Rozita, 2021. "Nilai Islam dalam Pengurusan Modal Intelek di Sektor Perhotelan," Jurnal Ekonomi Malaysia, Faculty of Economics and Business, Universiti Kebangsaan Malaysia, vol. 55(2), pages 1-14.
    • Handle: RePEc:ukm:jlekon:v:55:y:2021:i:2:p:1-14
    DOI: http://dx.doi.org/10.17576/JEM-2021-5502-1
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    More about this item

    Keywords

    Islamic value; hotel sector; intelectual capital; tourism industry;
    All these keywords.

    JEL classification:

    • B59 - Schools of Economic Thought and Methodology - - Current Heterodox Approaches - - - Other
    • O34 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Intellectual Property and Intellectual Capital
    • Z3 - Other Special Topics - - Tourism Economics
    • Z30 - Other Special Topics - - Tourism Economics - - - General

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