Increasing the Business Performances using Business Intelligence
Business intelligence is a concept that arose twenty years ago from decision support, which were designed for directors, managers and their supporting analysts. Since then, organizations have come to realize that decision-makers at all levels in all parts of the organization need access to timely, relevant and accurate information, whether in a call centre, sales office, shop floor, retail outlet or logistics department. The paper explores the concepts of BI, its components, emergence of BI, benefits of BI, factors influencing BI, technology requirements, and various BI techniques.
Volume (Year): 3 (2011)
Issue (Month): XVIII (December)
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