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Increasing the Business Performances using Business Intelligence


  • Antoaneta Butuza

    (West University of Timisoara)

  • Ileana Hauer

    (West University of Timisoara)

  • Cornelia Muntean

    (West University of Timisoara)

  • Adina Simona Popa

    (“Eftimie Murgu” University of Resita)


Business intelligence is a concept that arose twenty years ago from decision support, which were designed for directors, managers and their supporting analysts. Since then, organizations have come to realize that decision-makers at all levels in all parts of the organization need access to timely, relevant and accurate information, whether in a call centre, sales office, shop floor, retail outlet or logistics department. The paper explores the concepts of BI, its components, emergence of BI, benefits of BI, factors influencing BI, technology requirements, and various BI techniques.

Suggested Citation

  • Antoaneta Butuza & Ileana Hauer & Cornelia Muntean & Adina Simona Popa, 2011. "Increasing the Business Performances using Business Intelligence," Analele Universitatii "Eftimie Murgu" Resita Fascicola de Inginerie, "Eftimie Murgu" University of Resita, vol. 3(XVIII), pages 67-72, December.
  • Handle: RePEc:uem:journl:v:3:y:2011:i:xviii:p:67-72

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    Cited by:

    1. Tarnaveanu, Diana & Muntean, Mihaela, 2012. "Free Business Intelligence – An Easy and Reliable Alternative," MPRA Paper 41184, University Library of Munich, Germany, revised 02 Jun 2012.
    2. Elena Alexandra TOADER, 2015. "Using Cloud Business Intelligence in competency assessment of IT professionals," Database Systems Journal, Academy of Economic Studies - Bucharest, Romania, vol. 6(1), pages 33-43, July.

    More about this item


    Business intelligence; decision-makers; business decisions;
    All these keywords.

    JEL classification:

    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics


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