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The Demand for Repair Service during Warranty

Author

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  • Gerner, Jennifer L
  • Bryant, W Keith

Abstract

No abstract is available for this item.

Suggested Citation

  • Gerner, Jennifer L & Bryant, W Keith, 1980. "The Demand for Repair Service during Warranty," The Journal of Business, University of Chicago Press, vol. 53(4), pages 397-414, October.
  • Handle: RePEc:ucp:jnlbus:v:53:y:1980:i:4:p:397-414
    DOI: 10.1086/296116
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    Cited by:

    1. Wei Xie & Haitao Liao, 2013. "Some aspects in estimating warranty and post‐warranty repair demands," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(6), pages 499-511, September.
    2. G. G. Hegde & Uday S. Karmarkar, 1993. "Engineering costs and customer costs in designing product support," Naval Research Logistics (NRL), John Wiley & Sons, vol. 40(3), pages 415-423, April.
    3. Murthy, D. N. P. & Solem, O. & Roren, T., 2004. "Product warranty logistics: Issues and challenges," European Journal of Operational Research, Elsevier, vol. 156(1), pages 110-126, July.
    4. Ines Fachbach & Gernot Lechner & Marc Reimann, 2021. "Exploring the repair intention of consumers – the role of environmental, social and economic drivers," Working Paper Series, Social and Economic Sciences 2021-05, Faculty of Social and Economic Sciences, Karl-Franzens-University Graz.

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