Enhancement of the Quality Assurance Model at the Slovak University: Case Study
Purpose: The aim of the paper is to present an enhanced internal quality assurance model based on the requirements of ISO 9001:2015 European Standards and Guidelines (ESG) principles, criteria for accreditation, and data management support in the web-based environment developed within the European Structural Fund (ESF) project. Methodology/Approach: A literary survey and personal interviews with university representatives and ICT professionals have been conducted to evaluate and analyse the possibility of the enhanced internal quality assurance model implementation at the university. The SWOT analysis and TELOS framework feasibility study have been used to design the proposal for the decision makers. Findings: A case study confirmed the feasibility of an enhanced quality assurance model utilisation and also revealed the possibility of the existing system of quality management improvement concerning the teaching and learning process. Research Limitation/implication: The study is the output of an ESF project and is supposed to be implemented by top management in the very near future. Originality: The originality of the solution is that it connects the existing university QMS to the ESG standards and evaluation criteria for the internal system of quality assurance in Higher Education Institutions (HEI) in Slovakia. The case study showed that the utilisation of a web-based quality management system has many advantages in comparison to the existing decentralised data management system.
Volume (Year): 19 (2015)
Issue (Month): 2 ()
|Contact details of provider:|| |
When requesting a correction, please mention this item's handle: RePEc:tuk:qipqip:v:19:y:2015:i:2:1. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Matus Horvath)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.