IDEAS home Printed from https://ideas.repec.org/
MyIDEAS: Log in (now much improved!) to save this article

Development of Quality Management Systems: How Have Disruptive Technological Innovations in Quality Management Affected Organizations?

Listed author(s):
  • Pasi Hellman
  • Yang Liu
Registered author(s):

    This research investigates the history of quality and development of quality management systems. History of quality is investigated from Hammurabi’s law all the way to today’s reigning quality initiatives including ISO, Six Sigma and Lean manufacturing. In the last chapters the current state of quality management is being examined. The foresight method is also opened up and examined. The Innovator’s dilemma concept, originally presented by Clayton Christensen, is used to analyse how quality management systems have been evolved in the last 100 years. Special emphasis is placed on the US manufacturing in the 1970s and 1980s. Based on the literature, the concept of Innovator’s dilemma and the fall of US manufacturing are merged. The result is a prime example that the Innovator’s Dilemma is a universal phenomenon. The industry leader is trying to maintain its position and do everything right but still it is destined to fail. The causes and effects are being discussed in later chapters.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL: http://www.qip-journal.eu/index.php/QIP/article/view/154/148
    Download Restriction: no

    Article provided by Technical University of Košice, Department of integrated management in its journal Quality Innovation Prosperity.

    Volume (Year): 17 (2013)
    Issue (Month): 1 ()
    Pages:

    as
    in new window

    Handle: RePEc:tuk:qipqip:v:17:y:2013:i:1:10
    Contact details of provider:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:tuk:qipqip:v:17:y:2013:i:1:10. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Matus Horvath)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.