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Analysis Of The Results Of Audits Of Quality Management System-Sales Service Of Cars

Author

Listed:
  • Ing. Jaroslav Jambor, PhD

    (Alexander Dubček University of Trenčín, Department of Metrology and Quality Management, Slovak Republic)

Abstract

The Author analyses his over years experiences and results with audits in brand car ´s service and sale areas. He acted on behalf of TÜV SÜD Automotive GmbH Munich - Germany. He hits of audit ´s consecution in compliance with ISO 9001 and above standard requirement car ´s producers. He withal adverts to effects implementation the Quality management systems at these services.

Suggested Citation

  • Ing. Jaroslav Jambor, PhD, 2010. "Analysis Of The Results Of Audits Of Quality Management System-Sales Service Of Cars," Quality Innovation Prosperity, Technical University of Košice, Department of integrated management, vol. 14(1-2).
    • Handle: RePEc:tuk:qipqip:v:14:y:2010:i:1-2:1
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