IDEAS home Printed from https://ideas.repec.org/a/taf/ugitxx/v7y2004i1p47-64.html
   My bibliography  Save this article

Adoption and Implementation Problems of E-Banking: A Study of the Managerial Perspective of the Banking Industry in Oman

Author

Listed:
  • Abdulwahed Mo. Khalfan
  • Abdulridha Alshawaf

Abstract

This article explores the potential impeding factors that could inhibit the wide adoption and use of electronic commerce (EC) applications in the Omani banking industry. Data were collected using a survey questionnaire complemented with using semi-structured interviews, and review of internal banking documents. The participants in the study were IS executives and managers. The results provide a pragmatic picture on the adoption and use of EC applications in this country's core sector. One of the major inhibiting factors in this study is the lack of top management support. Information privacy and security issues were identified as serious inhibiting factors on the successful adoption and use of electronic banking applications in the financial sector. Other factors such as power relationships (e.g., conflict between managers that arise during the process of IS/IT adoption), and lack of investment in EC applications were found less significant as inhibiting factors. Although this is a context specific research, the findings should be relevant to other businesses in Arab countries in particular and developing countries in general when contemplating their EC strategies.

Suggested Citation

  • Abdulwahed Mo. Khalfan & Abdulridha Alshawaf, 2004. "Adoption and Implementation Problems of E-Banking: A Study of the Managerial Perspective of the Banking Industry in Oman," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 7(1), pages 47-64, January.
    • Handle: RePEc:taf:ugitxx:v:7:y:2004:i:1:p:47-64
    DOI: 10.1080/1097198X.2004.10856366
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/1097198X.2004.10856366
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/1097198X.2004.10856366?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Dr. Nader Alber, 2011. "The Effect Of Banking Expansion On Profit Efficiency Of Saudi Arabia Commercial Banks," Journal of Global Business and Economics, Global Research Agency, vol. 3(1), pages 11-23, July.
    2. Morshadul Hasan & Ariful Hoque & Thi Le, 2023. "Big Data-Driven Banking Operations: Opportunities, Challenges, and Data Security Perspectives," FinTech, MDPI, vol. 2(3), pages 1-26, July.
    3. Jamil Hammoud & Rima M. Bizri & Ibrahim El Baba, 2018. "The Impact of E-Banking Service Quality on Customer Satisfaction: Evidence From the Lebanese Banking Sector," SAGE Open, , vol. 8(3), pages 21582440187, July.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:ugitxx:v:7:y:2004:i:1:p:47-64. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/ugit .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.