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The augmentation of Knowledge Management through Industry 4.0: case of Aviation sector of emerging economy

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  • Miao Miao
  • Syed Imran Zaman
  • Arooba Zafar
  • Cristian Garcia Rodriguez
  • Syed Ahsan Ali Zaman

Abstract

This research examines critical elements of knowledge management and industry 4.0 that assist human resources in the air transport industry. In addition, we look at the essential components that connect the divide between Industry 4.0 and knowledge management. This paper uses the Grey- DEMATEL technique to comprehend the cause-and-effect factors and their interrelationships. A seven-scale ranking, and sensitivity analysis was further applied for better results. It was observed from the findings that information sharing (F15) was the most significant factor for the aviation sector as the causal factor was ranked as the top criterion. Joint knowledge creation (F15) was ranked as the second topmost criteria as effect factor. E-learning (F9) is the third-ranking effect factor. This paper showed that information sharing assists in management performance and efficiency performance in the aviation sector.

Suggested Citation

  • Miao Miao & Syed Imran Zaman & Arooba Zafar & Cristian Garcia Rodriguez & Syed Ahsan Ali Zaman, 2022. "The augmentation of Knowledge Management through Industry 4.0: case of Aviation sector of emerging economy," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 20(6), pages 893-912, November.
    • Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:893-912
    DOI: 10.1080/14778238.2022.2113345
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    Cited by:

    1. Syed Imran Zaman & Sharfuddin Ahmed Khan & Sahar Qabool & Himanshu Gupta, 2023. "How digitalization in banking improve service supply chain resilience of e-commerce sector? a technological adoption model approach," Operations Management Research, Springer, vol. 16(2), pages 904-930, June.

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