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A review of implementation of behavioural aspects in the application of OR in healthcare

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  • Martin Kunc
  • Paul Harper
  • Konstantinos Katsikopoulos

Abstract

This article presents a survey of the literature on the application of operational research (OR) in healthcare, with a particular focus on behavioural considerations. In order to explore the extent to which behavioural aspects are included, we perform a search of the most relevant OR journals for articles with content related to the representation of behaviour in models, evidence of behavioural change using models, and the impact on organisations beyond the use of a model. A detailed analysis of 130 articles is presented and shows that the majority are focused on improving service delivery at an organisational level. The most common OR methods depicting behaviour are simulation and qualitative methods, but there is evidence of the use across a range of methods. However, in many cases, authors do not necessarily acknowledge the behavioural aspects in their papers. Given many aspects of healthcare are influenced by human behaviour, it is important that future work makes more explicit the assumptions used to represent behaviour, test the sensitivity of models to different behavioural assumptions, and offer more information about how users employ models to make decisions.

Suggested Citation

  • Martin Kunc & Paul Harper & Konstantinos Katsikopoulos, 2020. "A review of implementation of behavioural aspects in the application of OR in healthcare," Journal of the Operational Research Society, Taylor & Francis Journals, vol. 71(7), pages 1055-1072, July.
    • Handle: RePEc:taf:tjorxx:v:71:y:2020:i:7:p:1055-1072
    DOI: 10.1080/01605682.2018.1489355
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    Cited by:

    1. Roberto Aringhieri & Patrick Hirsch & Marion S. Rauner & Melanie Reuter-Oppermanns & Margit Sommersguter-Reichmann, 2022. "Central European journal of operations research (CJOR) “operations research applied to health services (ORAHS) in Europe: general trends and ORAHS 2020 conference in Vienna, Austria”," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 30(1), pages 1-18, March.
    2. Mark Tuson & Paul Harper & Daniel Gartner & Doris Behrens, 2023. "Understanding the Impact of Social Networks on the Spread of Obesity," IJERPH, MDPI, vol. 20(15), pages 1-22, July.

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