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Knowledge management orientation: construct development and empirical validation

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  • Catherine L Wang
  • Pervaiz K Ahmed
  • Mohammed Rafiq

Abstract

We introduce the concept of knowledge management orientation (KMO) – the degree to which a firm demonstrates behaviors of organized and systematic knowledge management (KM) implementation. Based on an extensive review of the KM literature, the KMO concept is operationalized as a second-order latent construct consisting of four main component factors: organizational memory, knowledge sharing, knowledge absorption, and knowledge receptivity. We then validate the KMO construct using data from 213 United Kingdom firms. The findings provide strong support for the unidimensionality, reliability, discriminant validity, and convergent validity of the KMO construct. We also test the impact of KMO on firm performance and find a significant, positive relationship, providing support for the predictive validity of the KMO construct. Our findings suggest that KMO is an effective measure of the firm-level KM-oriented behaviors. The theoretical, methodological, and practical implications of the KMO construct are also discussed.

Suggested Citation

  • Catherine L Wang & Pervaiz K Ahmed & Mohammed Rafiq, 2008. "Knowledge management orientation: construct development and empirical validation," European Journal of Information Systems, Taylor & Francis Journals, vol. 17(3), pages 219-235, June.
  • Handle: RePEc:taf:tjisxx:v:17:y:2008:i:3:p:219-235
    DOI: 10.1057/ejis.2008.12
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    Cited by:

    1. Violeta Jovanović & Sunčica Stanković & Vesna Krstić, 2023. "Environmental, Social and Economic Sustainability in Mining Companies as a Result of the Interaction between Knowledge Management and Green Innovation—The SEM Approach," Sustainability, MDPI, vol. 15(16), pages 1-15, August.

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