IDEAS home Printed from https://ideas.repec.org/a/taf/titdxx/v31y2025i3p509-539.html
   My bibliography  Save this article

Firm level evidence on diffusion and returns on ICT: a study on Indian informal MSMEs

Author

Listed:
  • Lokesh Posti
  • Abhradeep Maiti

Abstract

Information and Communication Technology (ICT) plays a major role in reorienting business operations across the globe, but their impact may vary in different businesses. A developing nation's informal micro, Small and Medium Enterprises (MSMEs) have a significant developmental role in the economy. Thereby, we focus on two related questions: What factors determine ICT adoption among informal MSMEs? Second, what is the collective impact of ICT and Human resources (HR) on firm economic performance? Using a nationally representative sample of more than 250,000 Indian informal firms, we found three important conclusions. First, several firm and organizational level factors impact ICT adoption at intra and inter-firm levels. Second, the least productive and Micro firms could extract relatively higher ICT returns. Third, mixed results for ICT-HR complementary effects indicate the relevance of the ICT-productivity paradox.

Suggested Citation

  • Lokesh Posti & Abhradeep Maiti, 2025. "Firm level evidence on diffusion and returns on ICT: a study on Indian informal MSMEs," Information Technology for Development, Taylor & Francis Journals, vol. 31(3), pages 509-539, July.
    • Handle: RePEc:taf:titdxx:v:31:y:2025:i:3:p:509-539
    DOI: 10.1080/02681102.2024.2384723
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02681102.2024.2384723
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/02681102.2024.2384723?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:titdxx:v:31:y:2025:i:3:p:509-539. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/titd20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.