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Abusive supervision: serial and moderated mediation effects

Author

Listed:
  • Osman M. Karatepe
  • Emmanuel Twumasi Ampofo
  • Felicity Asiedu-Appiah
  • Foster Frempong

Abstract

Our paper proposed and tested a research model that examined the interrelationships of abusive supervision, on-the-job embeddedness (JE), affective commitment (AC) to the organization, knowledge sharing (KS), and social community at work using time-lagged data gathered from restaurant workers in Ghana. The findings based on PROCESS macro reveal that on-the JE and AC serially mediate the influence of abusive supervision on KS. The detrimental impact of abusive supervision on AC is stronger among restaurant workers with social community at work at low levels. The indirect negative effect of abusive supervision on KS through AC is stronger when restaurant workers’ social community at work is low. The aforementioned important findings and their implications are discussed.

Suggested Citation

  • Osman M. Karatepe & Emmanuel Twumasi Ampofo & Felicity Asiedu-Appiah & Foster Frempong, 2025. "Abusive supervision: serial and moderated mediation effects," The Service Industries Journal, Taylor & Francis Journals, vol. 45(5-6), pages 475-499, April.
    • Handle: RePEc:taf:servic:v:45:y:2025:i:5-6:p:475-499
    DOI: 10.1080/02642069.2023.2270924
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