IDEAS home Printed from https://ideas.repec.org/a/taf/servic/v41y2021i15-16p1076-1096.html
   My bibliography  Save this article

Mental health of UK hospitality workers: shame, self-criticism and self-reassurance

Author

Listed:
  • Yasuhiro Kotera
  • Prateek Adhikari
  • David Sheffield

Abstract

This study aimed to evaluate shame for mental health problems, and explore relationships between shame, self-criticism, self-reassurance, and mental health among UK hospitality workers, because this group of workers suffer from poor mental health yet report strong shame. An opportunity sample of 114 UK hospitality workers completed measures examining shame for mental health problems, self-criticism, self-reassurance, and mental health problems. A high proportion of workers scored over the midpoint in almost all the shame subscales. Shame, self-criticism, self-reassurance, and mental health were related to one another. External shame and self-criticism were positive predictors, and self-reassurance was a negative predictor for mental health problems. While self-criticism moderated the relationship between shame and mental health problems, self-reassurance did not. Online compassion training was recommended as it can reduce self-criticism and shame, can be undertaken without colleagues knowing and tailored to specific work patterns.

Suggested Citation

  • Yasuhiro Kotera & Prateek Adhikari & David Sheffield, 2021. "Mental health of UK hospitality workers: shame, self-criticism and self-reassurance," The Service Industries Journal, Taylor & Francis Journals, vol. 41(15-16), pages 1076-1096, December.
    • Handle: RePEc:taf:servic:v:41:y:2021:i:15-16:p:1076-1096
    DOI: 10.1080/02642069.2020.1713111
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02642069.2020.1713111
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/02642069.2020.1713111?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yasuhiro Kotera & Holly Young & Sarah Maybury & Muhammad Aledeh, 2022. "Mediation of Self-Compassion on Pathways from Stress to Psychopathologies among Japanese Workers," IJERPH, MDPI, vol. 19(19), pages 1-11, September.
    2. Mohamed A. Moustafa & Musaddag Elrayah & Abdulaziz Aljoghaiman & Ahmed M. Hasanein & Mona A. S. Ali, 2024. "How Does Sustainable Organizational Support Affect Job Burnout in the Hospitality Sector? The Mediating Role of Psychological Capital," Sustainability, MDPI, vol. 16(2), pages 1-14, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:servic:v:41:y:2021:i:15-16:p:1076-1096. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/FSIJ20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.