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Leisure-work preference and hotel employees’ perceived subjective well-being

Author

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  • Yao-Chin Wang
  • Hailin Qu
  • Jing Yang
  • Chu-En Yang

Abstract

This study examines the role of leisure-work preferences in forming hotel employees’ subjective well-being (SWB). A two-phase explanatory mixed method is used. In phase 1, 261 usable survey responses were collected to test the proposed hypotheses. In phase 2, in-depth interviews were conducted with 18 employees in order to triangulate findings from phase 1 and further explain the underlying phenomena. Results of the quantitative phase reveal that leisure preference negatively influences job satisfaction and positively influences leisure satisfaction and SWB. Work preference directly and negatively influences SWB but exhibits indirect positive effects on SWB through job satisfaction. Results of the qualitative phase further reveal that hotel employees ranked managers as the greatest influence on their SWB followed by coworkers, customers, and family members. Additionally, factors in the leisure domain were mentioned less frequently by hotel employees as sources of SWB than factors in the work domain.

Suggested Citation

  • Yao-Chin Wang & Hailin Qu & Jing Yang & Chu-En Yang, 2020. "Leisure-work preference and hotel employees’ perceived subjective well-being," The Service Industries Journal, Taylor & Francis Journals, vol. 40(1-2), pages 110-132, January.
    • Handle: RePEc:taf:servic:v:40:y:2020:i:1-2:p:110-132
    DOI: 10.1080/02642069.2018.1529170
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