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Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England

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  • Thomas Elston
  • Germà Bel

Abstract

Resilient organizations maintain functioning during times of unexpected adversity. Collaboration may enhance resilience by enabling scarce information, resources and capabilities to be leveraged across organizations, although it may also impede rapid and flexible decision-making. We explore this dilemma using the case of ‘inter-municipal’ collaboration in England, analysing how the first COVID-19 lockdown in 2020 affected the provision of Housing Benefit – a locally administered social-security entitlement. Using OLS, probit, random-effects GLS and Hausman-Taylor estimations on time-series data from 187 lower-tier councils, we find that collaboration partly limited the decline in service accuracy but gave no protection to service speed.

Suggested Citation

  • Thomas Elston & Germà Bel, 2023. "Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England," Public Management Review, Taylor & Francis Journals, vol. 25(4), pages 734-761, April.
    • Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:734-761
    DOI: 10.1080/14719037.2021.2012377
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    Cited by:

    1. Mindaugas Butkus & Giovanni Schiuma & Ilona Bartuseviciene & Ona Grazina Rakauskiene & Lina Volodzkiene & Laura Dargenyte-Kacileviciene, 2023. "The impact of organizational resilience on the quality of public services: Application of structural equation modeling," Equilibrium. Quarterly Journal of Economics and Economic Policy, Institute of Economic Research, vol. 18(2), pages 461-489, June.

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