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Activating job crafting in public services: the roles of discretionary human resource practices and employee use of normative public values

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  • Trong Tuan Luu

Abstract

The purpose of this study is to examine how and when discretionary human resource (HR) practices contribute to the emergence of job crafting behavior among employees in public organizations. The data for this research were collected from employees and managers working in wards (local level governments) in Vietnam. The results lend credence to the role of employee use of normative public values in mediating the relationship between discretionary HR practices and employee job crafting. This study further finds that empowering leadership and public service motivation moderate the relationship between discretionary HR practices and employee use of normative public values.

Suggested Citation

  • Trong Tuan Luu, 2021. "Activating job crafting in public services: the roles of discretionary human resource practices and employee use of normative public values," Public Management Review, Taylor & Francis Journals, vol. 23(8), pages 1184-1216, August.
    • Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:8:p:1184-1216
    DOI: 10.1080/14719037.2020.1730942
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