IDEAS home Printed from https://ideas.repec.org/a/taf/pubmgr/v17y2015i1p108-128.html
   My bibliography  Save this article

The Face-to-Face Delivery of Downsizing Decisions in UK Public Sector Organizations: The envoy role

Author

Listed:
  • Ian Ashman

Abstract

In the wake of current UK public sector retrenchment, this article introduces a role that may be important to successful restructuring management, referred to here as the 'downsizing envoy'. It involves delivering the news of downsizing decisions, face to face, with the victims and then dealing with the repercussions. After a review of the relevant, but limited, literature the findings are presented from interviews with twenty-four envoys drawn from public sector organizations. They indicate that the envoy role is emotionally demanding and that the public sector context invokes additional pressures that may not occur in other sectors.

Suggested Citation

  • Ian Ashman, 2015. "The Face-to-Face Delivery of Downsizing Decisions in UK Public Sector Organizations: The envoy role," Public Management Review, Taylor & Francis Journals, vol. 17(1), pages 108-128, January.
    • Handle: RePEc:taf:pubmgr:v:17:y:2015:i:1:p:108-128
    DOI: 10.1080/14719037.2013.785583
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14719037.2013.785583
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/14719037.2013.785583?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:pubmgr:v:17:y:2015:i:1:p:108-128. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RPXM20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.