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Electronic Participation Technologies and Perceived Outcomes for Local Government Managers

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  • Mary K. Feeney
  • Eric W. Welch

Abstract

US local governments are under increasing pressure to adopt electronic participation technologies to engage stakeholders in decision-making. The choice set of technologies and the ease with which they can be applied, has potentially increased the complexity of the context within which managers operate. Using data from a national survey of 850 government managers in 500 cities, we investigate whether different channels of e-participation technology and the intensity of e-participation technology use are associated with managers' perceptions of outcomes. We find that the relationships between complexity of e-participation technology and perceived outcomes depend upon the type of external stakeholder group considered.

Suggested Citation

  • Mary K. Feeney & Eric W. Welch, 2011. "Electronic Participation Technologies and Perceived Outcomes for Local Government Managers," Public Management Review, Taylor & Francis Journals, vol. 14(6), pages 815-833, October.
  • Handle: RePEc:taf:pubmgr:v:14:y:2011:i:6:p:815-833
    DOI: 10.1080/14719037.2011.642628
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