Development and standardization of the work-life balance scale for the insurance sector employees

The nature of work and working habits are changing in this modern era, making work more demanding and impacting personal life. This creates work-life balance. A work-life balance (WLB) is an ability to manage both the spheres of life, such as work and personal life. The various factors, such as personal, social, and work-related aspects, broadly influence an individual’s work-life balance. Based upon the nature of the work study has been conducted in the Insurance sector. The study aimed to construct and standardize the work-life balance scale using validity and reliability; this study used the stratified random technique of three hundred employees from eighteen private Insurance sector companies. Responses were collected using a structured work-life balance questionnaire with six contributory factors. The research intention behind the study was to standardize the work-life balance tool by ensuring its reliability and validity. A reliability test was conducted using Cronbach’s alpha. Factors have been derived based upon segmentation theory, spill over theory, ladder theory, resource drain theory, compensation theory, congruence theory and enrichment theory. It showed 0.81; in composite reliability, all the factors of work-life balance, such as nature of work, work flexibility, workload, compensation, organizational support, and personal life, were more than 0.7. The tool was validated using construct, content, and exploratory and confirmatory factors. This study will be helpful to further researchers to use the validated tool, especially in Insurance and related sectors, to measure the level of WLB.