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Globalization and Worldwide Best Practices in E-Government

Author

Listed:
  • Aroon P. Manoharan
  • Alex Ingrams
  • Dongyoen Kang
  • Haoyu Zhao

Abstract

As the rate of global technological change becomes ever more visible, the development of e-governance is sometimes taken for granted as a path-dependent process. E-governance evolution models assume that the quality of online government information, services, and transactions, will trend ever upward. This article tests this claim through a global analysis of different patterns of growth and maturation. The article delves into six best practice cases for e-governance and analyzes world-wide growth trends. Best practices for city governments are described in five categories: privacy and security, usability, content, services, and citizen and social engagement. Three groups of e-governance developers are identified, and cities with the fastest growth rates are found to be among those in the middle of the development curve. The findings suggest a ‘climber’ phenomenon in global e-governance diffusion trends.

Suggested Citation

  • Aroon P. Manoharan & Alex Ingrams & Dongyoen Kang & Haoyu Zhao, 2021. "Globalization and Worldwide Best Practices in E-Government," International Journal of Public Administration, Taylor & Francis Journals, vol. 44(6), pages 465-476, April.
    • Handle: RePEc:taf:lpadxx:v:44:y:2021:i:6:p:465-476
    DOI: 10.1080/01900692.2020.1729182
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