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Stakeholder Engagement in the Social Entrepreneurship Process: Identity, Governance and Legitimacy

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  • Lauren Smith
  • Christine Woods

Abstract

This paper explores how stakeholder expectations are managed through the social entrepreneurship process of opportunity construction, evaluation and pursuit. Building on an in-depth case study, a model of stakeholder engagement through identity, governance and legitimacy is presented. Stakeholders are managed by an identity constructed through an integration of the organization's multiple identities to form a meta-identity. Governance is important in the management of stakeholders in order to be entrepreneurial while being accountable. Stakeholders support the organization based on legitimacy that is gained through creating stakeholder value and by conforming to existing social structures as well as creating new operating models, practices and ideas.

Suggested Citation

  • Lauren Smith & Christine Woods, 2015. "Stakeholder Engagement in the Social Entrepreneurship Process: Identity, Governance and Legitimacy," Journal of Social Entrepreneurship, Taylor & Francis Journals, vol. 6(2), pages 186-217, July.
    • Handle: RePEc:taf:jsocen:v:6:y:2015:i:2:p:186-217
    DOI: 10.1080/19420676.2014.987802
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    Cited by:

    1. Barki, Edgard & de Campos, José Guilherme F. & Lenz, Anna-Katharina & Kimmitt, Jonathan & Stephan, Ute & Naigeborin, Vivianne, 2020. "Support for social entrepreneurs from disadvantaged areas navigating crisis: Insights from Brazil," Journal of Business Venturing Insights, Elsevier, vol. 14(C).
    2. Ching Yin Ip & Chaoyun Liang, 2023. "Would customers of social enterprises become social entrepreneurs?," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(3), pages 1454-1464, April.
    3. Mastura Jaafar & Alireza Jalali & Suhaida Herni Suffarruddin & Nachiamei Ramasamy, 2023. "The Determinants of Becoming Sustainable Agropreneurs: Evidence from the Bottom 40 Groups in Malaysia," Sustainability, MDPI, vol. 15(10), pages 1-16, May.
    4. Tae Jun Bae & James O. Fiet, 2023. "Intra-Stakeholder Heterogeneity Perspective on the Hybridity of Competing Institutional Logics for Social Enterprises," Sustainability, MDPI, vol. 15(4), pages 1-18, February.
    5. Anna Katharina Provasnek & Erwin Schmid & Bernhard Geissler & Gerald Steiner, 2017. "Sustainable Corporate Entrepreneurship: Performance and Strategies Toward Innovation," Business Strategy and the Environment, Wiley Blackwell, vol. 26(4), pages 521-535, May.

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