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Revealing a Double Jeopardy Effect in Radio Station Audience Behavior

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  • Walter McDowell
  • Steven Dick

Abstract

Scores of consumer behavior studies have confirmed what has been called a double jeopardy effect, whereby brands earning small market shares attract fewer customers but also experience less customer loyalty than more popular brands. This two-fold plight of the small brand has also been detected among consumers of media, such as newspapers and television programs. This study hypothesized a similar double jeopardy behavior among radio station audiences. Using ratings-based turnover ratio and exclusive cume as operationalizations for listener loyalty, an analysis of over 1,600 stations revealed that, despite radio's emphasis on niche marketing, a significant double jeopardy effect can still be found. Furthermore, station competition and program format were tested as intervening variables.

Suggested Citation

  • Walter McDowell & Steven Dick, 2005. "Revealing a Double Jeopardy Effect in Radio Station Audience Behavior," Journal of Media Economics, Taylor & Francis Journals, vol. 18(4), pages 271-284.
    • Handle: RePEc:taf:jmedec:v:18:y:2005:i:4:p:271-284
    DOI: 10.1207/s15327736me1804_3
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    Cited by:

    1. Rubin, Dan & Mohr, Iris & Kumar, V., 2022. "Beyond the box office: A conceptual framework for the drivers of audience engagement," Journal of Business Research, Elsevier, vol. 151(C), pages 473-488.

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