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Restaurant’s famous dish FTQ: Improperly prepared meal

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  • Shih-Shuo Yeh

Abstract

The customer was dining at a famous local restaurant on New Year’s Eve 2015 with his family and family friends. One of the courses the restaurant serves, Buddha Jumps over the Wall or Fo Tiao Qiang, was not properly prepared. The customers’ party has already eaten some and now is complaining about it. What should the restaurant do?

Suggested Citation

  • Shih-Shuo Yeh, 2016. "Restaurant’s famous dish FTQ: Improperly prepared meal," Journal of Global Scholars of Marketing Science, Taylor & Francis Journals, vol. 26(4), pages 341-343, October.
    • Handle: RePEc:taf:jgsmks:v:26:y:2016:i:4:p:341-343
    DOI: 10.1080/21639159.2016.1207856
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