Understanding the barriers for Internet-based e-waste collection system in China

Internet-based electronic waste (e-waste) collection is an effective way to achieve both profitability for collectors and convenience for consumers. However, its introduction faces significant challenges in China. Few studies have systematically identified and analyzed the barriers to an Internet-based e-waste collection system in China. This study proposes a research framework that considers stakeholder theory to identify the barriers faced by Internet-based e-waste collection systems. A grey-based Decision-Making Trial and Evaluation Laboratory method is applied for the analysis of the major barriers. The findings show that a lack of tax preference is a key barrier, which should be carefully considered both in the short- and long term. Additionally, low consumer participation intention is the strongest barrier. This study not only contributes to the literature on Internet-based e-waste collection systems but also provides valuable insights for decision-makers toward improving the performance of Internet-based e-waste collection practices.