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Work-Related Identities, Virtual Work Acceptance and the Development of Glocalized Work Practices in Globally Distributed Teams

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  • Elisa Mattarelli
  • Maria Rita Tagliaventi

Abstract

Technological advances and economic changes have enabled distant collaboration between knowledge workers, and contributed to the increased use of globally distributed teams to accomplish knowledge-intensive work. This paper presents exploratory research that aims to improve our understanding of the interplay between multiple work identities and their effect on globally distributed teams' outcomes. We compare two globally distributed teams in Western organizations offshoring R&D activities towards emerging countries. Our grounded model shows that acceptance of virtual work is facilitated when the perception of different professional identities across sites is moderated by a shared organizational identity; when managerial support promotes cultural integration and diffused knowledge about the strategic objectives of virtual work; and when glocalized work practices are promoted and sustained over time. We conclude with a discussion of theoretical and practical implications.

Suggested Citation

  • Elisa Mattarelli & Maria Rita Tagliaventi, 2010. "Work-Related Identities, Virtual Work Acceptance and the Development of Glocalized Work Practices in Globally Distributed Teams," Industry and Innovation, Taylor & Francis Journals, vol. 17(4), pages 415-443.
    • Handle: RePEc:taf:indinn:v:17:y:2010:i:4:p:415-443
    DOI: 10.1080/13662716.2010.496247
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    Citations

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    Cited by:

    1. Eisenberg, Julia & Mattarelli, Elisa, 2017. "Building Bridges in Global Virtual Teams: The Role of Multicultural Brokers in Overcoming the Negative Effects of Identity Threats on Knowledge Sharing Across Subgroups," Journal of International Management, Elsevier, vol. 23(4), pages 399-411.
    2. Ceci, Federica & Prencipe, Andrea, 2013. "Does Distance Hinder Coordination? Identifying and Bridging Boundaries of Offshored Work," Journal of International Management, Elsevier, vol. 19(4), pages 324-332.
    3. Gibbs, Jennifer L. & Eisenberg, Julia & Fang, Chengyu & Wilkenfeld, J. Nan, 2023. "Examining how organizational continuities and discontinuities affect the job satisfaction of global contractors," Journal of International Management, Elsevier, vol. 29(5).
    4. Rafael Ferreira & Ruben Pereira & Isaías Scalabrin Bianchi & Miguel Mira da Silva, 2021. "Decision Factors for Remote Work Adoption: Advantages, Disadvantages, Driving Forces and Challenges," JOItmC, MDPI, vol. 7(1), pages 1-24, February.
    5. Mattarelli, Elisa & Tagliaventi, Maria Rita & Carli, Giacomo & Gupta, Amar, 2017. "The Role of Brokers and Social Identities in the Development of Capabilities in Global Virtual Teams," Journal of International Management, Elsevier, vol. 23(4), pages 382-398.

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