IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v20y2011i4d10.1007_s10726-009-9177-7.html
   My bibliography  Save this article

An Evaluation Instrument for Collaborative Processes: Application to Organizational Policy-Making

Author

Listed:
  • Josephine Nabukenya

    (Radboud University Nijmegen)

  • Patrick Van Bommel

    (Radboud University Nijmegen)

  • H. A. Proper

    (Radboud University Nijmegen)

  • Gert-Jan De Vreede

    (University of Nebraska at Omaha
    Delft University of Technology)

Abstract

Decision-making in organizations is guided by policies. Organizational policy-making is a complex process in which several parties are involved, with multiple backgrounds, incompatible interests, and diverging areas of interest, yet they all have to be brought together to produce an acceptable policy result. Therefore, we propose to use techniques from collaboration engineering (CE) in this context. There is hardly any experience with CE in the field of organizational policy-making. In order to evaluate the effectiveness and efficiency of CE in organizational policy-making, it is important to have a systematic evaluation instrument. We distinguish between general and domain-specific indicators. Moreover, we consider measurement means and operationalization tools, such that organizational policy-making stakeholders can apply our instrument in their own organization.

Suggested Citation

  • Josephine Nabukenya & Patrick Van Bommel & H. A. Proper & Gert-Jan De Vreede, 2011. "An Evaluation Instrument for Collaborative Processes: Application to Organizational Policy-Making," Group Decision and Negotiation, Springer, vol. 20(4), pages 465-488, July.
  • Handle: RePEc:spr:grdene:v:20:y:2011:i:4:d:10.1007_s10726-009-9177-7
    DOI: 10.1007/s10726-009-9177-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-009-9177-7
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10726-009-9177-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Morana Fudurić & Andreina Mandelli, 2017. "Corporate and Non-Profit Social Media Policies: A Content Analysis," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 29(1), pages 7-22.
    2. Đurđana Ozretić Došen, 2017. "Editorial preface," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 29(1), pages 5-6.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:20:y:2011:i:4:d:10.1007_s10726-009-9177-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.