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A Cross-Sector International Study of Remote Work and its Management in the Pandemic

Author

Listed:
  • Barbara A. Manko

    (Penn State University)

  • Jerzy Rosinski

    (Jagiellonian University, Cracow)

Abstract

With the Covid-19 pandemic forcing organizations to work remotely, this paper presents a wide-ranging study of factors affecting the transition from physical to online operations, and the management and conduct of business online. A literature review summarizes years of research on remote work, while an international survey done in August 2020 collects input from managers in 158 organizations dealing with pandemic-related lockdowns. Topics include impacts on productivity, employee morale, and management workload. Sampled organizations range from manufacturing and retail firms to schools and universities. Cross-sector analysis allows inquiry into why, for instance, productivity and morale may decline in some places but improve in others.

Suggested Citation

  • Barbara A. Manko & Jerzy Rosinski, 2021. "A Cross-Sector International Study of Remote Work and its Management in the Pandemic," International Journal of Business and Management, International Institute of Social and Economic Sciences, vol. 9(1), pages 63-77, May.
    • Handle: RePEc:sek:jijobm:v:9:y:2021:i:1:p:63-77
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    More about this item

    Keywords

    Remote work; covid-19 pandemic; managing in the pandemic; organizational behavior in the pandemic; managing remote work; managing work-from-home; managing online; online morale; online productivity;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • F01 - International Economics - - General - - - Global Outlook
    • O39 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Other

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