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Human Capital Creation: Innovative Practices by an Indian Bank

Author

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  • Alok Kumar Goel
  • Geeta Rana

Abstract

Employee retention was a big challenge at YES Bank, an emerging Indian bank. The main objective of the study is to identify innovative steps taken by the management in their human resource (HR) practices to enhance employee retention and to create a conducive environment for human capital creation in the YES Bank. The case explores and provides useful insights as to how YES Bank has successfully transformed its working environment for human capital creation through innovative HR practices. The case concludes with questions to provoke discussion to understand the importance of various HR management initiatives. This case is recommended for study and analytical discussion for practicing managers, researchers and management students in HR management, organizational behaviour and industrial relations.

Suggested Citation

  • Alok Kumar Goel & Geeta Rana, 2014. "Human Capital Creation: Innovative Practices by an Indian Bank," South Asian Journal of Business and Management Cases, , vol. 3(2), pages 195-205, December.
    • Handle: RePEc:sae:sajbmc:v:3:y:2014:i:2:p:195-205
    DOI: 10.1177/2277977914548339
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    Cited by:

    1. Mohammad Salman & Imran Saleem & Showkat Ahmad Ganie, 2023. "Human Resource Management Practices as Antecedents of Employee Competencies: Empirical Evidence from the Banking Industry," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 48(3), pages 381-398, August.

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