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Job Satisfaction and the Priority of Valuing People

Author

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  • Michael E. McNeff
  • Justin A. Irving

Abstract

The servant leadership literature has a growing body of evidence pointing to the positive relationship between servant leadership and job satisfaction. Because many of these studies have focused on quantitative analyses of the subject, the present study brings a complementary qualitative perspective. This article presents the findings of a case study focused on the servant leadership practices of the McNeff family in their network of family-owned companies in Anoka, Minnesota. Using the six servant leadership themes developed by Laub, the study focused on interviews with the owners and survey results from employees. The researchers found that the servant leadership practices of the owners are contributing to the job satisfaction of the employees. In addition, the researchers found evidence to suggest that the theme of valuing people may have a disproportionately strong effect on the culture of a business or organization, and serve as the foundation on which other servant leadership behaviors may occur.

Suggested Citation

  • Michael E. McNeff & Justin A. Irving, 2017. "Job Satisfaction and the Priority of Valuing People," SAGE Open, , vol. 7(1), pages 21582440166, January.
    • Handle: RePEc:sae:sagope:v:7:y:2017:i:1:p:2158244016686813
    DOI: 10.1177/2158244016686813
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    Cited by:

    1. Alice Canavesi & Eliana Alessandra Minelli, 2021. "Servant leadership and employee engagement: a qualitative study," LIUC Papers in Economics 2021-11, Cattaneo University (LIUC).
    2. Farida Saleem & Yingying Zhang Zhang & C. Gopinath & Ahmad Adeel, 2020. "Impact of Servant Leadership on Performance: The Mediating Role of Affective and Cognitive Trust," SAGE Open, , vol. 10(1), pages 21582440199, January.
    3. Nigri Giorgia & Del Baldo Mara & Agulini Armando, 2020. "The Mondora Method: Quantum Leaders in Benefit Corporations," Entrepreneurship Research Journal, De Gruyter, vol. 10(4), pages 1-25, October.
    4. Niu Xiongying & Zenebe Garedew Boku, 2021. "Impact of Servant Leadership on Employee Performance in Public Sectors: The Mediating Role of Employee Job Satisfaction, Commitment, and the Moderating Role of Self-Esteem," International Journal of Science and Business, IJSAB International, vol. 5(5), pages 44-65.

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